Return / Exchange Policy

At Uttam Attires, we are committed to ensuring your satisfaction with every purchase. Our return/exchange policy is designed to provide you with a seamless experience while maintaining transparency and fairness. Please review the following guidelines:

Unboxing Video Requirement:

  • To facilitate the return/exchange process, we require customers to create a complete unboxing video upon receiving the product.
  • The video should include the tracking number and address at the beginning and showcase the unpacking process, highlighting any defects observed.
  • This single video format helps us determine the condition of the product upon delivery and ensures transparency in the return/exchange process.

Defect Identification:

  • The unboxing video serves as evidence to identify whether the defect existed before the product was handled by the customer.
  • This step enables us to take appropriate actions to address any issues related to the product's quality or condition.

Return/Exchange Policy:

  • Customers are eligible for an exchange or return in the event of any defect or if a different product is received.
  • To initiate a return or exchange, customers must raise a complaint within 2 days of receiving the product.
  • The complaint should include details such as the order number, description of the issue, and the unboxing video as evidence.

    Process for Return/Exchange:

    • Upon receiving a valid complaint, our dedicated customer service team will review the provided information, including the unboxing video.
    • If the complaint meets our return/exchange criteria, we will provide instructions for the return or exchange process.
    • Returns/exchanges will be processed promptly once the returned product is received and inspected by our team.
    • Refunds or replacements will be issued accordingly, based on the nature of the complaint and product availability.


    • Please note that our return/exchange policy may not apply to products that have been used, washed, or damaged due to customer mishandling.
    • Personalized or customized items may not be eligible for return or exchange unless they are defective or different from what was ordered.

    Contact Us:

    • For any inquiries or assistance regarding returns or exchanges, please contact our customer service team at Contact page or mail us at uttamattires@gmail.com

    By shopping with Uttam Attires, you agree to adhere to the terms and conditions outlined in our return/exchange policy. We value your trust and strive to provide you with a satisfactory shopping experience.

    Thank you for choosing Uttam Attires - Your Destination for Fashion Excellence.


    Shipping Policy

    At Uttam Attires, we aim to deliver your orders in a timely and efficient manner. Our shipping policy is designed to provide clarity and transparency regarding the shipping process. Please review the following guidelines:

    Order Dispatch Time:

    • Orders are typically dispatched within 1 to 3 business days from the date of purchase.
    • Our team works diligently to ensure that your orders are processed promptly and efficiently.

    Delivery Timeframe:

    • Once dispatched, orders generally take 5-7 business days to reach their destination.
    • Please note that delivery times may vary depending on the shipping address and logistical factors.

    Extended Delivery Time for Certain Regions:

    • For customers residing in northern parts of India and remote areas, delivery may take a little longer than the standard timeframe.
    • We strive to ensure that all orders reach our customers as soon as possible, even in these regions.

    Tracking Information:

    • Tracking details will be provided for each order upon dispatch.
    • Customers can use the provided tracking information to monitor the status and whereabouts of their orders.
    • This feature allows you to stay informed about the delivery progress of your products in real-time.

    Customer Support:

    • For any shipping-related queries or concerns, we encourage you to visit our Contact Page on our website.
    • Alternatively, you can reach out to us via email at uttamattires@gmail.com.
    • Our dedicated customer support team is available to assist you with any shipping inquiries you may have.

    Note: Please be advised that the shipping policy outlined above is subject to change without prior notice. Any updates or modifications to our shipping procedures will be communicated to our customers in a timely manner.

    Thank you for choosing Uttam Attires for your fashion needs. We appreciate your trust and look forward to serving you with excellence in every aspect of your shopping experience.

    Warm regards,

    Uttam Attires Team